Refer a Case
Case Management Referrals for Solicitors, Insurers, Occupational Health Providers, HR teams and GP's
...delivered by one of fewer than 10 IRCM-registered case managers in Northern Ireland.
If you're a solicitor, insurer, occupational health provider, or HR professional with a case that needs coordinated oversight — a client or employee juggling multiple services, a stalled return to work, or a complex claim involving health, legal and occupational strands — we can help.
There's no lengthy referral process to begin with. Just a straightforward conversation about the case and what's needed.
Want to understand how case management works and what the three tiers involve first?
Registrations & Credentials
About Bridgene Doyle
Bridgene is a NISCC-registered Social Worker and IRCM-registered Case Manager, and a member of the Case Management Society UK (CMSUK). She has over 10 years' experience coordinating care for individuals with complex, multi-agency needs — including six years within the Mental Health & Learning Disability Directorate at Southern Health & Social Care Trust, and three years in a specialist disability social work team in England. Her background is in getting genuinely complex cases — the ones involving multiple services, stalled progress, or competing priorities — moving again.
Why Refer to Us?
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One of very few IRCM-registered case managers in Northern Ireland — a specialism most of the UK takes for granted but NI has rarely had available.
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Regulated and accountable — NISCC, IRCM and CMSUK registration, not a self-styled title.
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Psychologically informed throughout — Bridgene works alongside Dr Mark Doyle (Chartered Psychologist & Associate Fellow/BABCP Accredited Cognitive Behavioural & Compassion Focused Psychotherapist), so the psychological dimension of every case is clinically overseen, not just noted.
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Support matched to complexity — three tiers of involvement, from light-touch coordination to intensive, court-facing case management.
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Fast, low-friction start — an initial conversation with no obligation, not a lengthy intake process.
Tier Reference
Tier 1 · Case Co-ordination & Guidance —
light-touch oversight for low-to-moderate complexity cases.
Tier 2 · Active Case Management —
regular, structured involvement for moderate complexity or stalled cases.
Tier 3 · Complex Case Management —
intensive coordination and advocacy for high-complexity, high-risk, or solicitor/insurer-instructed cases.
Important Scope Information
Case management is a non-medical, non-crisis service. It does not replace medical care, occupational health, or emergency services, but works alongside them to support coordination, engagement, and sustainable outcomes.
Ready to discuss a referral?
Fill in the form above or email Bridgene directly at bridgene@wellbalancedminds.co.uk — there's no obligation, just a conversation about what's needed.
Address
Morrison House,
107 Church Street,
Portadown,
Co.Armagh,
BT62 3DB
Phone
02838810129
